Security and Trust at Magic AI

Frequently asked questions

Is Magic AI secure?

Yes, all of your data is encrypted and stored securely. We use the latest security standards to protect your data. Only you and your team can access your data.

Is Magic AI GDPR complaint?

Yes, we are GDPR complaint. Please check our Privacy Policy for more information.

How is my data protected on Magic AI?

Magic AI uses encryption and the latest security standards to ensure your data is protected and only accessible by you and your team.

Are you using my data to train your AI model?

No, we do not use your data to train our AI model. We are using concept called RAG (Retrieval-Augmented Generation) to generate responses, which means we are not training our model on your data.

Who can access my data on Magic AI?

Only you and your team can access your data on Magic AI.

Who can access to my chatbot

If your chatbot is public, everyone can access to your chatbot. If your chatbot is private, only you and your team can access to your chatbot.

Where is my data stored

We are using Amazon Web Services (AWS) to store your data. Your data is securely stored in US East (N. Virginia) region.